Gift Card Hotline
Silver Legacy Resort Casino gift cards are the easiest, most thoughtful and BIGGEST gift of all for having FUN in the heart of downtown Reno. Treat your friends and family to the experiences that they love, from dining, gaming, shopping, and watching a show to spending the night.
SILVER LEGACY GIFT CARD FAQ
Where do I buy Silver Legacy Gift Cards?
• Silver Legacy Gift Shop, in the lobby. Open 6am-2am (Fri-Sat) and 6am-midnight (Sun-Thurs.)
• Online at store.silverlegacy.com
Is my online purchase secure?
Your purchase is processed with the highest level of security/encryption offered by PayPal. You may use a PayPal account or a major credit or debit card. When purchasing, the URL will change from store.silverlegayc.om to https://www.paypal.com.
Where can I use my Silver Legacy Gift Card? Redeeming a Gift Card
The Silver Legacy Gift Card is accepted only at the Silver Legacy Resort Casino.*Present card to cashier at time of purchase. The Gift Card available balance will be applied toward your purchase.
Silver Legacy Dining
Sterling's Seafood Steakhouse
Pearl Oyster Bar
Flavors! The Buffet
Fresh Express Food Court
Sips Coffee & Tea
Bars & Lounges
Silver Legacy Shop
Lil Big Stuff
The Gift Shop
Rooms, Entertainment, Amenities
Hotel Rooms (at check-out)
Entertainment (at Box Office only)
Spa Treatments (excluding tips)
*Gift cards are not valid for gaming or for use at LuLu’s, Chester’s Harley Davidson or our Business Center. Gift Cards cannot be used to purchase Entertainment Tickets through TicketMaster, but may be used at the Silver Legacy Box Office where all Entertainment tickets are sold.
When will I receive my Gift Cards?
Please allow for 2-3 business days for processing, plus standard mail delivery time. Faster shipping may be requested on checkout page. Make sure to provide a phone number. We will call you with additional fees.
Will you ship to someone else? What will they get?
Yes. When purchasing online, you will indicate who to ship the gift card to. You can also request for a special note to be written. We will send a letter from the Silver Legacy that details how/where to use the Silver Legacy Gift card, with a note written on your behalf, to the recipient. Please write exactly what you'd like to say, limited to 140 characters.
How are returns or exchanges handled for retail items?
With a receipt, Silver Legacy merchants adhere to their own return policy. The merchant may choose to issue a store credit or exchange. If merchant allows, and only with a receipt, merchant may contact the Silver Legacy (7-14 days after the item is returned to merchant ) to re-issue a gift card in the amount of the exchanged item that was paid for with a Silver Legacy gift card. Re-issued gift cards require 2-3 days for processing, then will be sent by standard mail or expedited for additional fees. Cash is not provided for returned items that were purchased with a Silver Legacy Gift Card.
Can I reload my Gift Card?
The Silver Legacy Gift Card is not re-loadable. When your balance reaches zero, the card is null and void.
How do I replace my lost, stolen or damaged card?
Call 775-325-7674 with the original receipt and we will issue a new card. A $10 re-issue fee will be charged.
Terms and Conditions
Gift Cards can be used for making purchases of merchandise or services at Silver Legacy Resort Casino as detailed on www.SilverLegacyGiftCards.com. Gift cards may not be purchased using Comp points. Gift Cards cannot be redeemed for cash or credit. Cards cannot be used for gaming. Actual cards have no value until purchased. Cards do not expire.
Questions? Call the Gift Card Hotline, Monday-Friday, 9am-5pm PST. 1-775-325-7674