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Privacy Policy

Eldorado Resorts, Inc. values your patronage and respects your privacy. This Privacy Policy ("Policy") describes the information collection, use, protection, and sharing practices of Eldorado Resorts, Inc. and the Eldorado Resorts web sites and properties described below (collectively, "us" "we" or “our”). If you have any questions or concerns about this Policy, please contact us at

This Policy applies only to Eldorado Resorts, Inc., the Eldorado Resorts web sites that post this Policy (collectively, "Eldorado Resorts Web Sites"), and the following resorts, casinos and properties (collectively, "Eldorado Resorts"):

Eldorado Resort Casino in Reno, Nevada

Silver Legacy Resort Casino in Reno, Nevada

Circus Circus Hotel and Casino in Reno, Nevada

Eldorado Resort Casino in Shreveport, Louisiana

Eldorado Gaming at Scioto Downs in Columbus, Ohio

Presque Isle Downs and Casino in Erie, Pennsylvania

Mountaineer Casino, Racetrack and Resort in Chester, West Virginia



We collect information from a variety of sources and in a variety of ways, including without limitation, the following:

Contact Information. When you visit Eldorado Resorts or Eldorado Resorts Web Sites you might provide us with contact and other personal information such as your name, date of birth, postal address, e-mail address, and telephone number.


Employment Application Information. If you apply for a job with us, we might ask for certain information about you including, for example, your work and education history, and your profile/résumé. 


Purchase and Transaction Information. When you visit Eldorado Resorts or Eldorado Resorts Web Sites, we might collect information about your purchases, reservations, and gaming activity (in jurisdictions where gaming is permitted).


Sensitive Information. When you make a purchase or engage in other transactions, you might provide us with your credit or debit card number, financial account number, driver’s license number, state identification card number, Social Security number, passport number, or naturalization number (“Sensitive Information”).


Wi-Fi and Location Information. When you use Wi-Fi services we make available at Eldorado Resorts, we might collect information (directly or through third parties) about the web sites you visit, the type of device and browser you are using, your device identification number, your geographic location, bandwidth used, session time, etc. With your consent, we might also collect information about your precise physical location within and around Eldorado Resorts for marketing purposes.


Device and Browser Information. When you visit Eldorado Resorts Web Sites, we might collect information about the type of device and browser you are using, the unique number assigned to your server or Internet connection, your geographic location, and your interactions with the Eldorado Resorts Web Sites. We may also use “cookies” and similar technologies to help us recognize and serve you better.  Cookies are small files that contain information sent by a web site that is saved on your computer’s hard drive. Cookies enable us to gather data such as web pages visited, links clicked and material downloaded. Cookies also are used to put a unique identifier on your computer. This helps us to generate statistics regarding usage of Eldorado Resorts Web Sites. There are different types of cookies including “browser” cookies (also known as html cookies) and Flash cookies (also known as Local Shared Objects). You can configure your browser to reject browser cookies or to notify you when browser cookies are offered so that you can accept or reject such cookies. However, if you reject browser cookies, you may not be able to conduct some transactions or use some services on Eldorado Resorts Web Sites. In addition, blocking or deleting browser cookies may not block or delete other types of cookies including Flash cookies.

Third-party advertising companies that work with us may also use cookies and similar technologies to collect information at Eldorado Resorts Web Sites and other web sites for a variety of purposes including providing you with advertisements that are likely to be of interest to you. This type of ad customization is sometimes referred to as online behavioral advertising. At this time, we do not recognize automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.

Social Media Information. When you use integrated social media features on Eldorado Resorts Web Sites, mobile applications, or other social media web sites, we may obtain information such as your name and e-mail address.


Other Information. We may obtain information about you from third parties, including entities that direct you to or are located at Eldorado Resorts Web Sites or Eldorado Resorts, business partners, family members, and friends.



A. Use by Eldorado Resorts Inc.


Marketing Purposes. We may use the information we collect for our own marketing purposes including, but not limited to, notifying you of special promotions, offers and events via e-mail, direct mail, social media, telephone, text message, push notifications, and other means.


Non-Marketing Purposes. We may use the information we collect for non-marketing purposes including, but not limited to, (1) validating your identity; (2) recording gaming-related activity (in jurisdictions where gaming is permitted); (3) conducting statistical or demographic analysis; (4) processing, fulfilling, and tracking reservations, purchases, or other transactions; (5) complying with legal and regulatory requirements; (6) customizing your experience at Eldorado Resorts Web Sites; (7) protecting and defending Eldorado Resorts, Inc. and its affiliates against legal actions or claims; (8) preventing fraud; (9) debt collection; (10) satisfying contractual obligations;  (11) evaluating your employment application; and (12) cooperating with law enforcement or other government agencies for purposes of national security, public safety, or matters of public importance when we believe that disclosure of information is necessary or appropriate to protect the public interest (collectively “Non-Marketing Purposes”).

When it is possible to do so, we may link personal information (such as your name or e-mail address) with non-personal information (such as the unique identifier associated with your computer or mobile device). We may also link personal information with other generally or publicly available information to help us identify your preferences or interests. The information we collect may also be merged with information available from other sources such as (1) companies that match e-mail addresses with postal addresses and other information; (2) credit card verification and credit services; and (3) other subsidiaries, resorts, casinos, or properties that are owned, operated, or affiliated with Eldorado Resorts, Inc. (individually, a “Eldorado Resorts Subsidiary” and collectively “Eldorado Resorts Subsidiaries”).

B. Sharing within Eldorado Resorts, Inc. and with Subsidiaries

We may share the information we collect for any purpose among Eldorado Resorts, Inc. and any individual Eldorado Resort, Eldorado Resorts Web Site, or Eldorado Resorts Subsidiary. However, Sensitive Information will only be shared for Non-Marketing Purposes.

C. Sharing With Business Partners and Other Third Parties

We may share the information we collect with our business partners and other third parties for (1) Non-Marketing Purposes, (2) joint marketing purposes, and (3) our business partners’ own marketing purposes. However, Sensitive Information will only be shared for Non-Marketing Purposes. When we provide Sensitive Information or other personal information to our business partners and other third parties, we require them to exercise reasonable care to protect such information and restrict the use of such information to the purposes for which it was provided to them.

D. Certain Business Transactions

We may share all of the information we collect (including Sensitive Information) with any successor to all or part of our business in connection with a transaction involving a sale, purchase, reorganization, or transfer of any of the assets of Eldorado Resorts, Inc. and/or any individual Eldorado Resort or Eldorado Resorts Web Site.



A. How to Opt-Out

If you wish to opt-out of receiving marketing solicitations from us, or do not want us to share your personal information for marketing purposes with our business partners or other third parties, or with any individual Eldorado Resort, or Eldorado Resorts Subsidiary please e-mail us at

Although you may opt-out of the use and sharing of personal information for marketing purposes, we may still use and share information we collect for Non-Marketing Purposes.



California law requires certain businesses to respond to requests from California residents asking about the disclosure of personal information to third parties for third party marketing purposes. Alternately, such businesses may adopt a policy of not disclosing personal information to third parties for marketing purposes if a California resident has opted-out of such information-sharing. We have an opt-out policy in place. If you wish to opt-out of our sharing your personal information with third parties for marketing purposes, please follow the “How to Opt Out” instructions in Section III.A. above.



Eldorado Resorts, Inc. is committed to protecting the security of any personal information you provide us and we maintain commercially reasonable safeguards to maintain the security and privacy of personal information that you provide us. After you have submitted your information online to Eldorado Resorts, Inc., we recommend that you end your browser session before leaving your computer. In spite of these protections, Eldorado Resorts, Inc. cannot guarantee the security of any data submitted over the Internet. After your information reaches Eldorado Resorts, Inc., however, it is stored on servers (or in the case of information received from you in person, in writing or over the phone, in physical storage areas) protected by procedures and technology designed to block reasonably foreseeable intrusions by unauthorized third parties.



We are not responsible for the information collection or privacy practices of other web sites, including web sites operated by our business partners or other third parties. You should review and understand the privacy policies posted on any linked sites you visit before using those sites or providing any personal information on them.



Certain of our areas and activities are intended for persons 21 or older. If you are under 21, you may not access or attempt to access any areas or participate in any activities that are restricted to persons 21 or older. We do not knowingly collect or allow the collection of personal information from persons under 18. If you are the parent or guardian of a person under 18 and believe that the person has provided us with personal information, you may contact us at and request that it be removed from our active marketing database.



We reserve the right to revise this Policy at any time without notice. When this Policy is revised in a material way, notice will be posted on the Eldorado Resorts Web Sites along with the revised Policy.

EFFECTIVE: July 1, 2016



This Policy, the Web Sites, and any claim associated with, related to, or arising from the Policy and/or Web Sites are governed by Nevada law. Any claim, associated with, related to, or arising from this Policy or the Web Sites shall be brought in a federal or state court in Reno, Nevada within one year after the claim arises. Users of the Web Sites consent to the sole and exclusive jurisdiction of the courts located in Reno, Nevada as the most convenient and appropriate for the resolution of disputes arising from, associated with and/or related to this Policy and/or Web Sites. The Web Sites are controlled, operated and administered entirely within the United States. Use of the Web Sites from locations outside the United States where these practices are illegal or violate any law is prohibited.



All right, title and interest in and to all content on the Web Sites, including all information, HTML code, scripts, data, text, video, artwork, audio, graphics, photographs, images, logos, button icons, and software are the sole and exclusive property of Eldorado Resorts, Inc. and are protected by copyright, trademark, patent or other proprietary rights, laws and other U.S. and international laws and treaties. All rights reserved. All Eldorado Resorts, Inc. trademarks, service marks, trade names, trade dress, domain names, logos, slogans, and other identifying marks appearing on the Web Sites and any other Eldorado Resorts affiliated Web Sites are registered and/or common law trademarks of Eldorado Resorts, Inc., are the sole and exclusive property of Eldorado Resorts, Inc. and are protected by U.S. and international laws and treaties. All other trademarks are the property of their respective owners. No license to the use of such marks, names or trade dress is granted to you under these terms and conditions or by your use of the Web Sites. You may not copy or use any of Eldorado Resorts, Inc.’s marks without the prior written consent of Eldorado Resorts, Inc. Your misuse of the trademarks displayed on the Web Sites and any other Eldorado Resorts affiliated Web Sites is strictly prohibited. You are also advised that Eldorado Resorts, Inc. will aggressively enforce its intellectual property rights to the fullest extent of the law.